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Use of cellular phone contacts to increase return rates for immunization services in Kenya

Publish Date: September 2017
Author: Evans Mokaya, Isaac Mugoya, Jane Raburu, Lora Shimp

In Kenya, failure to complete immunization schedules by children who previously accessed immunization services is an obstacle to ensuring that children are fully immunized. Home visit approaches used to track defaulting children have not been successful in reducing the drop-out rate. This study tested the use of phone contacts as an approach for tracking immunization defaulters in twelve purposively-selected facilities in three districts of western Kenya. For nine months, children accessing immunization services in the facilities were tracked and caregivers were asked their reasons for defaulting.

To read the full, open access article in The Pan African Medical Journal, click here.